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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly “Kimber” James

Kimberly “Kimber” James

May 1, 2026

5  out of  5
rating by Kimberly “Kimber” James
"We just purchased a new car….I called in to our Agent, Robin Porter and within 10 minutes she texted me with our policy and cards. They always answer the phones quickly, and are so pleasant to work with."
We responded:
"Wow! Thank you so very much for the kind words and for the 5 Star Review! We are honored that you took the time to tell others! We look forward to working for you! "
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Heather Phelps

May 1, 2026

5  out of  5
rating by Heather Phelps
"The agent was very nice and very helpful thank you for your services."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin was nice and helpful throughout your experience. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything else, please don't hesitate to reach out. Thanks again for choosing State Farm!"
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Annie Clark

May 1, 2026

5  out of  5
rating by Annie Clark
"Very helpful and polite. Sign up was easy."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our agency was helpful and polite, and that the sign-up process was easy for you. We appreciate you choosing State Farm and look forward to assisting you in the future!"
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Vicki Williams

April 28, 2026

5  out of  5
rating by Vicki Williams
"So helpful,friendly,and knowledgeable. Would recommend this office to everyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team always leaves you smiling and provides helpful support. Your positive feedback means the world to us and motivates us to keep delivering excellent service. Looking forward to assisting you again! 😊"
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Audrey L

April 28, 2026

5  out of  5
rating by Audrey L
"Melody is so amazing! She was very knowledgeable and very helpful with all insurance needs! I would recommend her to anyone searching for affordable insurance and great service!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Melody provided you with knowledgeable and helpful service for all your insurance needs. At Robin Porter State Farm, we’re committed to offering affordable insurance and exceptional customer care. Your recommendation means a lot to us! Please don’t hesitate to reach out if you ever need anything else."
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Taylor Sane

April 28, 2026

5  out of  5
rating by Taylor Sane
"with the persistence and kindness this office offers, i can’t say enough good things! thank you melody especially for assisting me in understanding my coverages and getting me great rates!!! 10/10!!!"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that Melody and the entire team provided you with exceptional service. Our goal is always to offer persistence, kindness, and clear guidance to help you understand your coverages and find the best rates. Your 10/10 rating means the world to us! If you ever need anything else, we’re here to help. Thanks again for choosing Robin Porter State Farm!"
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David Batts

April 23, 2026

5  out of  5
rating by David Batts
"Christie is extremely knowledgeable and always provides great service. She always walks me through all of my options and explains everything clearly. I can always count on her to help me with anything that I need regarding insurance. I highly recommend her and Robin Porter State Farm!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Christie has been able to provide you with knowledgeable, clear, and dependable service. At Robin Porter State Farm, we pride ourselves on guiding our clients through their insurance options with care and transparency. Your recommendation means a lot to us, and we’re always here to help with anything you need. Thanks again for choosing us!"
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Amy

April 14, 2026

5  out of  5
rating by Amy
"It was great- fast seamless and no pressure. Heard what my needs were today. Thank you Robin Porter State Farm Agemncy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience with Robin Porter State Farm Agency was fast, seamless, and pressure-free. Listening to your needs and providing the best service possible is our top priority. We truly appreciate your trust and look forward to serving you again in the future!"
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Diana Moyer

April 13, 2026

5  out of  5
rating by Diana Moyer
"We have had a great experience working with Robin. We appreciate the fast, friendly, and knowledgeable assistance she provides."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that your experience with Robin Porter has been fast, friendly, and knowledgeable. Providing excellent service is our top priority, and it’s wonderful to know Robin has made a positive impact. We truly appreciate your trust and look forward to continuing to assist you in the future!"
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Tina Mabry

April 10, 2026

5  out of  5
rating by Tina Mabry
"Everyone has always been very helpful each time I have ever called in.. Christy went out of her way to inform me of what each section of the homeowers poliçy. I appreciated her atten̈tionr to detail. I could not have asked for any better service. Thank you Christy!!!!!"
We responded:
"Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that everyone at Robin Porter State Farm has been helpful whenever you've reached out. Christy will be especially pleased to know that her attention to detail and thorough explanations made such a positive impact on your understanding of your homeowners policy. Providing excellent service is our top priority, and your appreciation means the world to us. Thank you again for choosing us—we look forward to continuing to serve you!"
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Willie Daniels

April 6, 2026

5  out of  5
rating by Willie Daniels
"Everyone was kind and very helpful"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that everyone was kind and very helpful during your experience with us. Robin and the entire team strive to provide excellent service, and your feedback means a lot. We truly appreciate your support and look forward to assisting you again in the future!"
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Richard Johnson

March 31, 2026

4  out of  5
rating by Richard Johnson
"Always very polite is the 50 dollar refund I heard on news be deducted anytime soon thx !!"
We responded:
"Thank you for your kind words about our team’s service! We’re glad to hear you’ve had positive experiences with us. Regarding the $50 refund you mentioned, we appreciate your patience as the details are still being finalized. The refund information is expected to be released later this summer, and we’ll be sure to keep you updated as soon as we have more information. Please don’t hesitate to reach out if you have any other questions in the meantime! We would love to earn a 5-Star Google Review from you!"
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Elizabeth Gonzalez

March 30, 2026

5  out of  5
rating by Elizabeth Gonzalez
"I had such a great experience with Robin Porter State Farm Insurance today, especially working with Christie Gideon. She was incredibly helpful with transitioning my insurance from Florida to Tennessee and made the whole process feel easy and stress-free. Christie was friendly, patient, and very knowledgeable, and I really enjoyed our conversation. She took the time to answer my questions and made sure everything was handled correctly. I really appreciate all of her help and highly recommend this agency."
We responded:
"Thank you so much for sharing your wonderful experience! We’re delighted to hear that Christie provided such friendly, patient, and knowledgeable service during your insurance transition from Florida to Tennessee. Making the process easy and stress-free is exactly what we strive for, and it’s great to know Christie took the time to answer all your questions and ensure everything was handled correctly. We truly appreciate your recommendation and look forward to continuing to serve you!"
Profile photo of Susi Mullis

Susi Mullis

March 30, 2026

5  out of  5
rating by Susi Mullis
"Especially love Robin Porter’s State Farm insurance office. They have treated me like family from day one very dear to me."
We responded:
"Thank you so much for your heartfelt review! We’re honored to be considered like family and truly appreciate your trust and loyalty from day one. Robin and the entire team are dedicated to providing that personal, caring service because our clients mean so much to us. We look forward to continuing to serve you with the same care and commitment for years to come!"
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Christina Arribas

March 30, 2026

5  out of  5
rating by Christina Arribas
"I can’t say enough nice things about Robin Porter and her team! Moved to TN from FL and needed to transfer my State Farm vehicle insurance. They made the transition so smooth and easy, always so easy to get ahold of for any reason and she’s always eager to help! If you’re looking for great insurance policies and even greater customer service, I highly recommend Robin Porter."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that your transition from Florida to Tennessee went smoothly and that our team was able to assist you promptly and effectively. Providing excellent customer service is our top priority, and it means a lot to know you felt supported throughout the process. If you ever need anything else or have questions in the future, don’t hesitate to reach out. Welcome to Tennessee, and thank you for choosing Robin Porter State Farm!"
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Joe Lane

March 30, 2026

5  out of  5
rating by Joe Lane
"They have helped me repeatedly. Always friendly"
We responded:
"Thank you so much for your kind words and continued trust in Robin Porter State Farm! We’re delighted to hear that our team has been friendly and helpful each time you’ve reached out. Your support means the world to us, and we look forward to continuing to assist you whenever you need. Have a wonderful day!"
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Robert Lee Manis Jr (Robbie)

March 23, 2026

5  out of  5
rating by Robert Lee Manis Jr (Robbie)
"I won't do business with ANY other agent or company except Robin Porters office. I absolutely love their office staff and everyone. They're very kind, courteous, professional, down to earth, and most importantly they truly care about their clients/customers. Their client/customers aren't just another number on their ledger paying for insurance, their customers/clients are like family to them as they're to us, and they call, text, and email to check in with their clients."
We responded:
"Thank you so much for your wonderful review and kind words! We’re truly honored to be your trusted choice, and it means the world to us that you feel like part of our family. At Robin Porters office, we strive to provide not just professional service, but genuine care and connection with every client. Your appreciation for our team’s kindness and dedication is incredibly rewarding. We look forward to continuing to support you and being here whenever you need us. Thanks again for being such a valued member of our community!"
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donnie braden

March 21, 2026

5  out of  5
rating by donnie braden
"Fantastic experience as soon as you walk in, they make you feel like family. Best decision I ever made could have saved a lot of money had I done it seven years ago can’t beat their prices. And cannot say enough about what kind ladies Robin and Christie are. Hey, check it out. You won’t go wrong hundred percent satisfied. Would definitely refer them to my family and friends."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear you felt like part of our family from the moment you walked in. It means a lot to know that we could provide such great value and service—Robin and Christie will be especially happy to hear your kind words! We truly appreciate your recommendation and look forward to welcoming your family and friends. Thanks again for choosing us and for sharing your fantastic experience!"
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Kenneth Brock

March 19, 2026

5  out of  5
rating by Kenneth Brock
"I just bought supplemental health policy this week and had the greatest experience with mlMelody Sullivan-eaglin... she was knowledgeable and so helpful as she went over and over different levels of coverage for me.. very good experience"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Melody was able to assist you effectively and provide practical solutions for your coverage needs. Your satisfaction is our priority, and we’re here to help anytime you have questions. Thanks again for your support!"
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Tiffany Carter

March 17, 2026

5  out of  5
rating by Tiffany Carter
"Robin and her staff are always graciously friendly and go out of their way to help with any questions or concerns we may have!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Robin and her staff consistently provide friendly and helpful service. It's our pleasure to assist you with any questions or concerns, and we truly appreciate your kind words and continued support!"
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Brian Buhl

February 27, 2026

5  out of  5
rating by Brian Buhl
"I spoke with Melody Sullivan she was helpful and answered all my concerns"
We responded:
"Thank you so very much for the 5-Star review! Melody does an awesome job of taking care of our customers! We are always here for you if you ever need anything! "
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Jamie Mays

February 27, 2026

5  out of  5
rating by Jamie Mays
"Robin and her staff are very friendly and very helpful with providing all the insurance needs! I highly recommend her office"
We responded:
"Thank you so much for your kind words and recommendation! Robin and the entire team truly appreciate your trust and are delighted to hear that you found our service friendly and helpful. We're committed to providing the best insurance support possible and look forward to continuing to assist you with all your insurance needs. Thanks again for choosing Robin Porter State Farm!"
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Naomia Holloway

February 25, 2026

5  out of  5
rating by Naomia Holloway
"Robin is Great! She explains your options to you and hose over every detail. We have been with Robin over 20 years with all of our needs"
We responded:
"Thank you so much for your kind words and for trusting State Farm for over 20 years! We're thrilled to hear that Robin takes the time to thoroughly explain your options and cover every detail to ensure you feel confident in your decisions. Your loyalty means the world to us, and we're always here to support all of your insurance needs. Looking forward to many more years of service together! "
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Kevin Simmons

February 25, 2026

5  out of  5
rating by Kevin Simmons
"Christie is awesome. She made everything so easy and was a pleasure to talk to"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Christie made everything easy and enjoyable for you. Providing exceptional service and a positive experience is our top priority, and we're glad Christie could deliver just that. We truly appreciate your kind words and your trust in Robin Porter State Farm. If you ever need anything else, we're here to help!"
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Dolores Riddle

February 9, 2026

5  out of  5
rating by Dolores Riddle
"Robin and Christie provide great, fast service. They always know exactly what I need. They are very thorough and will make sure I have the coverage needed to protect my family and me. Thank you for all your help"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Robin and Christie consistently provide you with fast, thorough service and the coverage you need to protect your family. Your trust means the world to us, and we’re always here to help whenever you need. Thanks again for choosing Robin Porter State Farm!"